Remote LRN volume won't decrease

[Pauld]

If it wasnt compatible why would the increase volume work? Its a smart TV which is only a couple of years old.

When you say to use other buttons on the remote, I thought it's only the volume buttons that work with the sound bar? What would the FF and RR buttons do? Not sure what they are.

I don't have a skybox but do have an android box. What that work?

Cheers