SB60 distorted sound / crackling

[Chris F]

<p>I have a SB60 sound bar with very distorted sound and crackling when dialogue and music is played. It is connected optically and I have changed the lead. I have tried connecting to a different TV but still the same . I have switched it off for over 12 hours as the manual suggests for a factory reset but no better.&nbsp;Any help would be welcome, as it is impossible to listen to.</p>

[Simon D]

<p>Hi Chris, F,</p><p><br></p><p>How does it sound if you change the source/try a phone via aux</p>

[Chris F]

<p>S

</p><p>Hi Chris, F,</p><p><br></p><p>How does it sound if you change the source/try a phone via aux</p><p>

</p><p><br></p><p>Still the same , no difference I’m afraid</p>

[Simon D]

<p>Hi Chris,</p><p><br></p><p>Sounds like a dry joint. A repair/solder reflow or replacement may be your only options.</p>

[Chris F]

Thanks , Simon, do you have any recommended repair people ?

[Simon D]

<p>Hi Chris,</p><p><br></p><p>Apologies no.</p><p><br></p><p>Its hard to find anyone but they are out there.</p>