Working with TV but not with HDMI

[JamesP]

Hi guys,

I have Orbit P70W and a Samsung TV (MU6400). The soundbar and tv are connected via an optical cable. I've learnt the soundbar to read Samsung's TV remote commands for sound up, down and turn on/off. this works great as long as I have Arial cable as the source of the picture.  

As soon as I select HDMI as the source (either virgin box or Apple TV) pressing volume up on Samsung's TV doesn't trigger any reaction on the soundbar. I really do not think that this is related to TV as the remote doesn't know what is the current source on the TV and the up command on it always sends the same code but it looks like that Orbit bar doesn't pick it up. If I use Obit's remote instead of tv's everything works 

Any clue?

thank you

[Simon D]

Hi JamesP,

Thanks for posting, actually it is likely related to the TV, or more likely the relationship between the TV and remote.

First off, I assume you have learned the TV remote and not the Virgin/Tivo remote programmed with the TV's code?

The issue most likely is HDMI CEC/simplink/anynet, essentially the TV remote is no longer outputting a pure/the same IR/Remote code when its on HDMI etc, I might recommend learning the Tivo remote. If the Tivo remote already has the TV code input and that is not causing the TV speakers to operate/they are set to ff then counter intuitively you may find that both remotes work regardless of the source the TV is on.

If its the TiVo remote that has been learned then again, if its been setup to operate another device this can cause changes.

Another idea, try and operate the soundbar with the TV remote with the TV off, if that does not work then try learning the TV remote with the TV off and see if it then operates everything as it should with the TV on, if that makes sense?